At Broadland Windows, we understand that even with the highest standards of workmanship, the occasional issue may arise once an installation is complete. Whether it’s a small adjustment or a minor fault, we’re here to help and make things right.

Our commitment to customer satisfaction doesn’t end once your windows and doors are installed — in fact, that’s just the beginning of the long-term support we provide. We’ve built our reputation on delivering exceptional service and reliable aftercare, and we take that responsibility seriously.

That’s why we’ve implemented an efficient call logging and tracking system. From the moment you report a concern, our team can quickly log the issue, assign it to the appropriate technician, and monitor its progress to resolution. This system allows us to stay on top of every service request and ensures that no one is left waiting for an unreasonable length of time. We aim to resolve any problems swiftly and professionally, so you can continue to enjoy your new installation without unnecessary delays.

To help us continue to meet and exceed expectations, we are always looking for ways to improve. Your feedback is invaluable in this process. By sharing your experiences, you help us better understand the evolving needs of our customers and uphold the high standards we’ve become known for.